With our years of experience and the fact we have been in your shoes at some point, we have provided the answer to many of the questions which may be crossing your mind as we move towards this mutually beneficial relationship. This is obviously not an answer to every question, and if there is something that is left unanswered we would be happy to answer any email or form submission in a timely manner.
What is the purpose of design / branding?
Both are needed to aid in the elevation of your status and allow for people to more easily connect with you. Humans are very visually oriented, so the use of a consistent style and theme is something which will allow you to become instantly recognizable by your regulars while also being vibrant enough to attract new people.
Why pay when there are free services?
Even the best of the programs and services out there that allow someone to build their own materials lack something that allows a design or asset to ascend past just another advertisement or post; human touch. Where on these sites you are able to customize, you must remember you are only editing a template which anyone else can use and the options for customization are still limited. It also falls on you to make everything, on top of everything else you need to do for your company.
Why pick mckaba branding media?
With McKaba Branding Media, we treat every client as if they were the only one we have giving you access to our team throughout the day with our responsive email system. We are also a small business who is still very much planted in reality and is open to working with companies on pricing and costs. We are just as human as you and we want to ensure you are completely satisfied; even if that means a few more revisions or changes.
how much will this cost?
While we do have a set pricing scheme, there is no one answer for how much something will cost and each project we come at with our professional opinion on cost, time, and resources needed. We will also work with you if you only have a certain budget to get you the best quality work for your costs. We understand the confines of small budgets and smaller timeframes.
How responsive are you?
We are a team of humans who have chosen to not introduce a chatbot, as no one wants to be stuck trying to work with something that is hard set to know only certain words. But being that we are human we can only guarantee that someone on our team will get back to you in 24 hours at most from your original contact and continue to hold open contact throughout the entire process. This goes for our email, Instagram, Facebook, and LinkedIn. But for the best response times we heavily recommend email.
how do i know what i want?
With our years of experience, we are able to talk with you and best discern what each person's exact needs are and how we can best address them. We hold an extensive knowledge and skill in all things within the design sphere while also knowing enough marketing basis to aid you along the path. Therefore if you have a desire to do something, create something, or drive the awareness of something we can help and assist you in what exactly you will need and what you will not need.
How long does a project take?
There is no simple answer, much like their is no universal process. We treat each client and project as it is meant to be handled, on an individual basis. We obviously will provide a timeline and be able to provide updates and proof of progress through the process, but there is no set timeline for each piece. We accommodate every person's needs and their timelines. We also offer a small retainer fee if you wish to have continued access and ability to request new assets and designs overtime.
How do I get my files?
With each finished project we will send you a complete ZIP file which includes all the necessary files and documents. This will allow you to have access and later provide the proper formats to other outside agencies or allow your in-house team to have the files in working format. We currently send JPEG, PNG, SVG, as well as raw files in INDD, AI, and PSD respectively.
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